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創(chuàng)立適應(yīng)能力強的供應(yīng)鏈 這不是您的父輩所認(rèn)知的商業(yè)環(huán)境期望在提升(人和客戶)產(chǎn)品周期在縮短與客戶及合作伙伴的連通性不容忽視全球化已成為關(guān)鍵促成者強大的供應(yīng)鏈技術(shù)已出現(xiàn)及已經(jīng)可以應(yīng)用環(huán)境經(jīng)常在改變我們在接近可管理性的極限嗎? 很少的供應(yīng)鏈表現(xiàn)良好極好很好好良好差05%10%15%20%25%30%35%40%45%50%12.0%41.6%38.9%1.3%6.2%供應(yīng)鏈表現(xiàn)資料來源:凱捷安永/IndustryWeek供應(yīng)鏈研究 對這些改變的反映不可輕心資料來源:GartnerGroup“在2004年之前,那些失敗應(yīng)用供應(yīng)鏈管理技術(shù)及程序的企業(yè)中,90%會失去他們首選供應(yīng)商的地位(.8的概率)” 主動企業(yè)的市場價值時間EVA/股東價值企業(yè)范圍供應(yīng)鏈機率當(dāng)前方案固定資本功效稅款減至最小限度唯一沒變的是—股東價值仍是我們的目標(biāo)!總成本減至最小限度運營資金功效利潤成長 三代供應(yīng)鏈管理方式商業(yè)尺度功能優(yōu)化綜合Silo組織部門表現(xiàn)成本決定功能性技術(shù)局部的解決方案時間幾周或幾月 三代供應(yīng)鏈管理方式商業(yè)尺度功能優(yōu)化綜合的供應(yīng)鏈綜合部門企業(yè)組織部門集中表現(xiàn)成本成本與服務(wù)決定功能性流程主導(dǎo)技術(shù)局部的解決方案ERP/Bolt-on時間幾周或幾月幾天或幾周 三代供應(yīng)鏈管理方式商業(yè)尺度功能優(yōu)化綜合的供應(yīng)鏈適應(yīng)性強的供應(yīng)鏈綜合Silo企業(yè)擴大企業(yè)范圍組織部門集中協(xié)同表現(xiàn)成本成本與服務(wù)收入及利潤決定功能性流程主導(dǎo)EventBasedAgentAssisted技術(shù)局部的解決方案ERP/Bolt-on完整的網(wǎng)絡(luò)連接時間幾周或幾月幾天或幾周實時 適應(yīng)性強的供應(yīng)鏈在三個水平上運作生態(tài)系統(tǒng)工程學(xué)網(wǎng)絡(luò)設(shè)計消費者主導(dǎo)戰(zhàn)略供應(yīng)及需求計劃利潤及收入優(yōu)化資產(chǎn)管理運作訂購管理補貨履行/交貨執(zhí)行被重要的促成者所支持 理解我們適應(yīng)能力強的供應(yīng)鏈的觀點需求和供應(yīng)管理一體化適應(yīng)性強的供應(yīng)鏈的關(guān)鍵可見度協(xié)同立基于事件的管理綜合的技術(shù)平臺轉(zhuǎn)化途徑凱捷安永網(wǎng)絡(luò)價值鏈結(jié)構(gòu)TM 購買遷移制造供應(yīng)鏈最終顧客服務(wù)了解目標(biāo)銷售每個公司的戰(zhàn)略應(yīng)該建立在供應(yīng)和需求管理的一體化上 通過供求管理的一體化來增長利潤銷售渠道顧客分類當(dāng)前狀況OrdersinFulfillment實時成本短期計劃能夠提交供應(yīng)鏈需求當(dāng)前狀況CurrentOfferPortfolio價錢/優(yōu)惠服務(wù)需求需求模式提議調(diào)整提議訂購訂購 國際貿(mào)易后勤供應(yīng)商運送者顧客需求可見度查詢訂購庫存促銷一個適應(yīng)能力強的企業(yè)擁有整個供應(yīng)鏈從末端到末端的可見度LLP履行/交貨依從設(shè)定可提供性供應(yīng)可見度生產(chǎn)量結(jié)算 協(xié)同中心是適應(yīng)能力強的供應(yīng)鏈的關(guān)鍵促成者制造銷售協(xié)同商業(yè)基礎(chǔ)構(gòu)造–綜合電子-中心計劃采購運行供應(yīng)商協(xié)同渠道協(xié)同協(xié)同實行新產(chǎn)品設(shè)計協(xié)同 事件管理建立在供應(yīng)鏈流程上立基于程序企業(yè)是用預(yù)先確定的標(biāo)準(zhǔn)的商業(yè)程序來管理的.一般以ERP和batchprocessing來處理交易行為用模型來處理計劃編制及優(yōu)化計算事件促成實時監(jiān)控參數(shù)及事件擴大的企業(yè)內(nèi)部環(huán)境內(nèi)部明確的行為立基于特殊的情形(e.g.邊緣成本)協(xié)助者(Agent)用來監(jiān)控管理優(yōu)化計算 適應(yīng)能力強的技術(shù)構(gòu)造網(wǎng)絡(luò)目錄用戶檔案,程序及數(shù)據(jù)繪制程序資料庫用戶程序和協(xié)助者應(yīng)用軟件處理和數(shù)據(jù)數(shù)據(jù)應(yīng)用數(shù)據(jù)應(yīng)用數(shù)據(jù)應(yīng)用數(shù)據(jù)應(yīng)用ERP數(shù)據(jù)綜合 凱捷安永端到端供應(yīng)鏈方案的框架TM汽車工業(yè)能源業(yè)高科技醫(yī)療/生命科學(xué)業(yè)消費產(chǎn)品及物流分配業(yè)其他 TechnologyArchitectureSUPPLIERCOMMUNICATORPlanningFulfillmentTransportationSourcingManufacturingProcurement(direct/indirect)Demand&SupplySynchronizationServicesHUB’sSetBasedDesign&TransitionPlanningCapacitySourcing凱捷安永的網(wǎng)絡(luò)價值鏈(NetworkValueChain)參考結(jié)構(gòu)CUSTOMERCOMMUNICATORFulfillmentProvidersSuppliersManufacturingSourcingFulfillmentEXECUTIVEDASHBOARDPrice–RevenueOptimizationCustomersegmentationandproduct/servicebundlesfordifferentiation.CustomerSegment&ServiceLevelStrategyCampaignMgmt.ProductPriceServicePromotionPlacementRealTimeOrderManagementsmReal-timeproductconfiguration,promising,andstatus.ConfiguretoOrderAvailable/CapabletoPromiseOrderTracking,&TracingDemand/SupplyPlanningandMatchingReal-timecollaborationwithmanufacturingandsuppliers.DemandPlanningSupplyPlanningExecutionNearreal-timecoordinationofinternalactivitieswithsuppliers,assemblers,logisticsprovidersforoptimalinventoryandservicePurchasingMgmt.ManufacturingMgmt.DistributionMgmt.CUSTOMERCOMMUNICATORCo-managedInventorySynchronizedInventoryInventoryManagementInternetPrice-RevCampaignMgmt.RTOMProductPriceServicePromotionPlacementCustomerSegment&ServiceLevelStrategyConfiguretoOrderAvailable/CapabletoPromiseOrderTracking,&TracingDesignNewChannelsStandardChannelSalesCo-managedInventoryChannelHUB’sSUPPLIERCOMMUNICATORB2BMarketplacesB2C&B2BMarketplacesSupportProcessesProductLifecycleManagement-Realtimeproductdevelopmentcollaborationwithsuppliers,customers,andwithintheenterprise.LaunchAndPost-LaunchSupportPortfolioManagementComponentSupplyManagementProductDevelopment3PLsContractMFGFulfillmentManufacturing NVC參考結(jié)構(gòu)有四個階層Processarchitecture–detailedclosed-loopprocessflows,responsibilities,cycletimes,workflowsGovernancearchitecture–ownershipandinfluenceofdecisions,policies,decisionflows,objectsIntegrationarchitecture–roles,responsibilities,organisation,control-system,performancemeasuresApplicationarchitecture–applications,functionality,data&flows,interfaces,middlewarePhysicalarchitecture–servers,drives,firewalls,network,scalability,reliability,security,managementPhysicalHardwareSiteandNetworkPlanGovernanceOwnershipBusinessProcessModelApplicationsLandscapeX?:ProvisionX?:CallCnterX?:OMX?:FinanceX?:Billing::::::22AppSrvrCallCenterOMBillingIntgSrvr4FinanceIntegrationarchitecture 綜合優(yōu)化價值鏈的企業(yè)案例MillionsGrossDIVCOSpotential=$0.65/Bbl(€4.2/MT)$100$200$300后勤及分配排期的效率庫存可見度進行中的主動的財政可見度預(yù)測精確度花費/風(fēng)險管理其他行政花費彈性增加銷量對變化的抵抗力DIVCOS價值陳述下游價值鏈利潤升高的實例$210M$0 理解我們適應(yīng)能力強的供應(yīng)鏈的觀點需求和供應(yīng)管理一體化適應(yīng)性強的供應(yīng)鏈的關(guān)鍵可見度協(xié)同立基于事件的管理綜合的技術(shù)平臺轉(zhuǎn)化途徑凱捷安永網(wǎng)絡(luò)價值鏈結(jié)構(gòu)TM 我們在建立適應(yīng)能力強的供應(yīng)鏈方面擁有豐富的經(jīng)驗及實施方法ProgramImplementationTechnologyArchitectureManagement0.5-3Days4-5MonthsNVCIndex&ValueAssessmentPhase0PhaseIPhaseIIChangeManagementProgramManagementClientSCTransformationManagementOfficeSettingthePlanCreatingChange!MiningValueSupplyChainAcceleratorLaunchPadMobilizingtheCompanyPhaseIIISCStrategyNVCBlueprintTransformationRoadmapASE6–8WeeksQuickHits 改革實施路線圖一般始于EarlyWinsAs-IsStreamlinetheenablingprocessesLeanDeliveryPreparetheTransformationIncreasevisibilityfromsuppliertoenduserConnecttherepairloopProvideenablingframeworkTo-BePeopleandOrganizationSupplyChainKeyEnablersSystemsSupportProcessesConnectivitySharedinformationwithindustryDLOVisionAgreedCommsStrategyEstablishedPerformanceMeasuresAlignedwithBusinessObjectivesClearAccountabilitiesAssignedClearUnderstandingofCurrentSkillsSkillGapsIdentifiedStructureAlignedwithOperationalNeedsMoDWideStockVisibleInternalStockVisibleInventoryCodingUnifiedPurchasingbyCommodityPossibleInventoryDuplicationRemovedServiceLevelsDefinedClearlyDocumentedProcessesSupplyChainMeasuresAdoptedDistributionNetworkUnifiedFleetManagementProcessesEstablishedPredictiveMaintenanceCapabilityAvailableGuaranteedTurnaroundTimesCommonplacePrognosticHealthMonitoringPossibleComprehensiveUsageDataAvailableDefectReportingProceduresinPlaceUnifiedconfigurationcontrolMaintenanceActivityReportingEstablishedProductsStandardisedEnd-to-endAssetTrackingPossibleIntegratedBDRcapabilityRepairLoopVisibleSupportChainMeasuresAdoptedServiceLevelsDefinedClearlyDocumentedProcessesCollaborativeMindset(notadversarial)EmbeddedAcquisitionPerspectiveSharedSingleDLOCultureEmbeddedOperationalExcellenceTranslatedintoLogisticsExcellenceLeadingPracticeLogisticsStatusOrganisationReadyandCapableforChangeLeadingPracticeAcquisitionStatusBoundarieswithIndustryDefined“Justenough”SupplyChainEstablishedResponsiveSupplyChainEstablishedInventoryRationalised-Level2DynamicForecastingPossible‘RightFirstTime’ProceduresEstablishedInventoryManagedStrategicallyEnd-to-endSupplyChainVisibleSuppliersRationalisedIntegratedRiskManagementProceduresAdoptedAdaptiveSupplyChainEstablishedCollaborativeEngineeringCapabilityinPlaceWholeLifeManagementProcessesEstablishedDistributionIntegratedAvailabilityBasedSupportCommonplaceEngineeringProcessIntegrated-IndustrytoMoDEngineeringOperationsIntegratedCapabilityBasedSupportCommonplaceTradingPartnersCollaboratingChangeEndorsedPoliticallyAppropriatePolicyandPerformanceMeasuresAdoptedSupportProcessesStreamlinedContractsandPolicyRestructuredProcessesDefined-ClearOwnershipandGovernanceManagementAccountinginPlaceBalancedScorecardsIntegratedRABEmbeddedCommonApplicationSetsGlobalPeopleManagementDecisionsSupportToolsCommonInformationNetworkwithIndustrySecureEndtoEndConnectionEnterpriseDataWarehouseKeySystemsAlignedOpenInformationSharedSystemsinPlaceIntegratedNetworkAbilitytocleansedataCertificateslinktoGlobalDirectoryIntegratedFinancial/ActivitySystemsGlobalDirectoryEstablished-InformationModelCommonInformationNetworkInternallyClearSystemsOwnershipCommoninformationRegenerationCapabilityUnderstoodSupplyChainIntegratedwithSupportChainIncentiveProgrammesEstablishedSupplierDevelopmentProgrammeEstablishedNewApproachestoRiskManagementPaperlessPurchasingPossibleModularReplacementProgrammeEstablishedInformationAssurancePolicyReformedTradingPartnersEngagedMeasuresBasedonTargetsPerformanceMeasuresAlignedwithBusinessObjectivesTruePartnershipwithIndustryCWEInfrastructureinPlaceSingleDataEntryIntegratedChangeProgrammeManagementEstablishedImpactofChangeUnderstoodCultureSupportsChangeProgrammeDevelopourpeoplewithintherightstructureStaffCommittedtoChangeChangeLeadershipinPlaceLeadershipCompetenciesIdentifiedAs-IsStreamlinetheenablingprocessesLeanDeliveryPreparetheTransformationIncreasevisibilityfromsuppliertoenduserConnecttherepairloopProvideenablingframework 創(chuàng)造QuickWins動力的五個區(qū)域采購及電子購買庫存管理運送與貯庫LEANMANUFACTURING稅務(wù)優(yōu)化供應(yīng)鏈在很多情況下QuickWins能提供整條供應(yīng)鏈轉(zhuǎn)化所需的資金 Questions&DiscussionWemakeourclientsFamous…forSupplyChainExcellence