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1、PowerPointPresentationbyCharlieCookCopyright?2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.WhatIsChange?Defineorganizationalchange.Explainhowmanagersareaffectedbychange.ForcesforChangeDiscusstheexternalan

2、dinternalforcesforchange.Contrastinternalandexternalchangeagents.TwoViewsoftheChangeProcessContrastthecalmwatersandwhite-waterrapidsmetaphorsofchange.ExplainLewin’sthree-stepmodelofthechangeprocess.Discusstheenvironmentthatmanagersfacetoday.2Copyright?2005PrenticeHal

3、l,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.ManagingChangeExplainhowmanagersmightchangestructure,technology,andpeople.Explainwhypeopleresistchangeandhowresistancemightbemanaged.ContemporaryIssuesinManagingChang

4、eExplainwhychangingorganizationalcultureissodifficultandhowmanagerscandoit.Describeemployeestressandhowmanagerscanhelpemployeesdealwithstress.Discusswhatittakestomakechangehappensuccessfully.3Copyright?2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)Fol

5、lowthisLearningOutlineasyoureadandstudythischapter.StimulatingInnovationExplainwhyinnovationisn’tjustcreativity.Explainthesystemsviewofinnovation.Describethestructural,cultural,andhumanresourcevariablesthatarenecessaryforinnovation.Explainwhatideachampionsareandwhyth

6、ey’reimportanttoinnovation.4Copyright?2005PrenticeHall,Inc.Allrightsreserved.WhatIsChange?OrganizationalChangeAnyalterationsinthepeople,structure,ortechnologyofanorganizationCharacteristicsofChangeIsconstantyetvariesindegreeanddirectionProducesuncertaintyyetisnotcomp

7、letelyunpredictableCreatesboththreatsandopportunitiesManagingchangeisanintegralpartofeverymanager’sjob.5Copyright?2005PrenticeHall,Inc.Allrightsreserved.ForcesforChangeExternalforcesMarketplaceGovernmentallawsandregulationsTechnologyLabormarketEconomicchangesInterna

8、lForcesChangesinorganizationalstrategyWorkforcechangesNewequipmentEmployeeattitudes6Copyright?2005PrenticeHall,Inc.Allrightsreserve