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1、WORD格式整理版DaytodayOffice日常事務(wù)1Faxes傳真2TelephoneCalls電話3MakingTelephoneAppointments電話預(yù)約4Memos備忘錄5BusinessCorrespondence商業(yè)信函6PlacinganOrder下訂單OfficeTalk辦公室談話7Coworkers同事8Bosses老板9Brainstorming集體討論10Commuting乘公交車上下班11TheWorkingLunch工作午餐BusinessTrip商務(wù)旅行12InternationalBusinessTravel國(guó)際商

2、務(wù)旅行13DressingforBusiness商務(wù)著裝14HotelSituations旅館情景15NegotiatingtheSubway乘地鐵ClientReception接待客戶16ReceivingClients接待客戶17EntertainingClients招待客戶18AccommodatingForeignClients接待國(guó)外客戶19FactoryTours參觀工廠BusinessCommunization商務(wù)交流20PersonalIntroductions個(gè)人介紹21SmallTalks聊天22DeliveringBadNews傳

3、達(dá)壞消息23PoliteQuestions禮貌提問(wèn)24Farewells道別Negotiation談判25ClarifyingtheStakes說(shuō)明利害關(guān)系26MakingConcessions做出讓步27DiscussingtheBottomLine討論底線28AcceptingandConfirming接受和確認(rèn)29HardBargainersVSSoftBargainers強(qiáng)硬的對(duì)手和溫和的對(duì)手CompanyOrganization公司結(jié)構(gòu)學(xué)習(xí)指導(dǎo)參考WORD格式整理版30CEO執(zhí)行總裁31Stockholders股東32BoardofDirec

4、tors董事會(huì)33ManagerialStaff管理人員34LaborStaff普通員工MeetingsandInterviews會(huì)議和面談35ExecutingMeetings開(kāi)會(huì)36PerformanceReviews業(yè)績(jī)?cè)u(píng)估37Agendas會(huì)議議程38MakingRequests提出要求Presentations業(yè)務(wù)陳述39PreparationandDevelopingYourTopic準(zhǔn)備和展話題40IntroductionsandBeginnings介紹和開(kāi)頭41MakingTransitionsinthePresentation陳述中的

5、過(guò)渡42Conclusions結(jié)論43O&A(QuestionandAnswerPeriod)提問(wèn)階段Data數(shù)據(jù)處理44Trends趨勢(shì)45Systems制度46Scheduling日程安排47SWOTAn山sis態(tài)勢(shì)分析48StatisticalReports數(shù)據(jù)統(tǒng)計(jì)報(bào)告Technology技術(shù)49Email電子郵件50ComputerTechnology計(jì)算機(jī)技術(shù)51RunninganInternetBusiness網(wǎng)上做生意52ElectronicGadgets數(shù)碼產(chǎn)品53WebbasedMarketing網(wǎng)上營(yíng)銷FinancialTopics

6、財(cái)務(wù)話題54Costing成本55Budgets預(yù)算56Auditing審計(jì)57TheEconomy經(jīng)濟(jì)58Fundraising集資LegalTopics法律話題59Confidentiality機(jī)密60Lawyers律師學(xué)習(xí)指導(dǎo)參考WORD格式整理版61Contracts合同62Copyright版權(quán)63Patents專利64EnvironmentalRegulations環(huán)境條例MarketingTopics營(yíng)銷話題65MarketingSurveys市場(chǎng)調(diào)查66TargetAudience目標(biāo)消費(fèi)者67PrintandMediaAdvertis

7、ing印刷和媒體廣告68PromotionalEvents促銷活動(dòng)69DevelopingtheMarket市場(chǎng)開(kāi)發(fā)SalesTopics銷售話題70SellingPoints賣點(diǎn)71TradeShows貿(mào)易展覽72SalesReviews檢查銷售額73ProductDemonstrations產(chǎn)品演示74FollowinguponLeads線索追蹤75CustomerService顧客服務(wù)InternationalTopics國(guó)際話題76Sourcing得到供貨77Export／Import出口／進(jìn)口78ExchangeRates匯率79Intern

8、ationalGreetingMethods國(guó)際問(wèn)候方式BigBusiness跨國(guó)公司80Me